When a newly-diagnosed women or a friend orders one of our FREE Friends Like Me care packages, he or she may request a phone call from our Patient Advocate (that’d be me). We have often thought that the contents of the package may answer many of her questions, so we allow some time for her to receive and review it before I call. This week we learned just how true that is.
I called a woman in Wayne County who received her package after Thanksgiving. She is quite an advocate in her own path to treatment and recovery. She has been researching prescription assistance programs and other community resources. When we were just about to end our conversation, she mentioned that part of her education was to read our insurance guidebook Breast Cancer: Covered or Not?, which was included in her Friends Like Me care package.
Of particular interest to her was the information on pages 102 and 103 about checking for hospital billing mistakes. So she took out her stack of mounting medical bills and sure enough…there was a double billing mistake to the tune of $10,000!
Her hospital acknowledges the mistake and is working to correct it. When she said “Your organization has already saved me $10,000,” it really made our day.
If you or someone you know can use advice in relation to breast cancer treatment and insurance, order your FREE copy of Breast Cancer: Covered or Not? today! You can also request a Friends Like Me care package be sent to a recently diagnosed woman in Pennsylvania!